Entity

Legal business name of company is Fourth Direction Ventures pvt ltd

G-72, 2nd floor, Block G, Lajpat Nagar 2, Delhi, South Delhi - 110024

Products & Fits

Like a dream! So long as you find the perfect size. Miri undies are soft and easy to fit. Since they are made from TENCEL™, you may find some stretch throughout the day of wear. All our undies are pre-shrunk, so you won’t experience any unexpected shrinkage when washing. If you're between sizes, we recommend sizing down to the smaller size! Got a question about what style and size work best for your body? Check out the Fitting Room.

Miri Bras are designed for comfort but built with support for everyday wear. They are double-lined in our signature TENCEL™ fabric. While we provide adjustable straps and hook and eye closures on a few of our styles, none of them contain padding or uncomfortable underwires. For the full lowdown on each - visit the Fitting Room.

We’re obsessed with fit because undies have zero room for compromise, and our range of styles meet a variety of preferences. To figure out what fit works best for your body, we created the Feel good guarantee to help you find your perfect fit.

Undies
Try one 1 pair of each unique style and size you order to see what you think and return risk-free if needed. Just be sure to keep any duplicate pairs you order unopened and unworn in case you do need to make a swap. We recommend wearing each unique style of undies you’re trying for a full day in order to understand how they fit before wearing and washing any duplicate pairs of the same style and size.

Bras
Make sure your skin is clean when trying on, free from any deodorant, self-tanner, lotion, oils, makeup or fragrance.

Miri undies are made out of certified TENCEL™ and a small amount of elastane for breathability, stretch, and comfort.

Undies: Keep your Miri s cheeky clean by washing in cold water and hanging dry to save energy. In a pinch, they can go in the dryer too. For bonus points, earth-friendly detergents are highly recommended. Bralettes: Wash in cold water and always hang dry to save energy and extend the life and wear of your Bralette. For bonus points, earth-friendly detergents are highly recommended.

We're always hard at work to expand our product offering to accommodate more styles, shapes and sizes. Sign up for our email list to see what drops next.

Nope! Miris are not seamless because that is difficult to achieve with TENCEL™. Most of our styles have a self-edge finishing, while our Briefs have elastic at the leg, that lays flat.

Orders

We always offer discounts on undies when you bundle. Mix and match any combination of styles, colours and even sizes to achieve savings when you purchase 3, 5, 10 or 20 pairs. Discounts will be automatically applied to your cart before checkout. At this time, we do not offer any first-time customer discount or referral codes. Only one discount code can be used per purchase.

Chances are, we've probably already slid into your inbox. You should receive an order confirmation after you've completed checkout. From there, your order should ship within 1-2 business days. We ship Monday-Friday, excluding holidays. Once your order ships, you'll receive another email with a tracking number you can use to track your order.

Restock dates on out of stock items will vary by product. We recommend signing up for the Back-in-Stock email alert on each product page so you'll be the first to know when the items you've got your eye on are available again.

If you want to change or cancel your order, it's important to act fast! You can cancel your order directly on the order confirmation page by selecting the order action "Cancel", or by going to your account. You can also reach out to our team at hello@miri.com and we'll do our best to make your requested changes, however, once an order has been shipped, we are not able to process any changes to your order.

If something seems out of sorts, please reach out to our customer service team and we'll make it right!

We're not ghosting you, we swear! If you haven't received a confirmation within a few hours of placing your order, please reach out to our customer service team for assistance.

Shipping

Shipping is always on us!

Time is of the essence! Get in touch with our customer service team as soon as possible after receiving your order confirmation. We'll do our best to make your changes. If the order has already been processed and shipped, we won't be able to make any changes after the fact.

All Indian orders are shipped via air modes. Please allow 1-2 business days for orders to be fulfilled. Orders that qualify for Free and Flat Rate shipping are mailed with Bluedart or a similar
air delivery service.

Please note that fulfilment and shipping times may be extended during high volume periods such as holidays, sales, restocks and new product launches. Once a package is handed off to the shipping carrier, Miri has no control over the delivery timeline.

Tracking is linked to our footer. Can't find it? Reach out to our customer team for help!

Sustainability

Miris are manufactured in an owned facility in Delhi, India.

TENCEL™ Lyocell fibres are extracted from sustainably grown wood using a unique closed-loop system that recovers and reuses the solvents used, minimising the environmental impact of production. Unique physical properties lead to their high tenacity profile, efficient moisture management and gentleness to skin.

Read everything about the Tencel fabric here.

Our packaging is 100% plastic-free, and we use recycled content, low impact inks, and biodegradable adhesives. Where possible, our packaging is made with a high percentage of post-consumer recycled waste.

Yup! Because we’re committed to climate action, we offset shipping on every order. We also offset all the emissions from transporting our undies and work with suppliers who offset the emissions from our manufacturing operations.

Miri purchases carbon offsets to “neutralize” the unavoidable emissions that happen when your order is sent from our warehouse to your doorstep.

Feel free to give us a holler to chat about our sustainability standards, commitment to organic TENCEL™, or fair trade practices! Our Sustainability Manager is always happy to chat.

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